Harnessing the Power of Content Intelligence with Datum Evolve and OnBase
Artificial Intelligence (AI) is advancing at an incredible pace, revolutionizing industries and redefining what’s possible in digital transformation. However, the real game-changer isn’t just implementing AI, it’s ensuring that the content fueling AI is structured, enriched, and accessible. Without AI-ready data, even the most advanced algorithms struggle to deliver meaningful insights and automation.
This is where Hyland OnBase and the Content Innovation Cloud (CIC) come in. OnBase has long been the gold standard for enterprise content management (ECM), serving as the single source of truth for critical documents, workflows, and compliance records. But static content alone isn’t enough. Datum Evolve helps organizations unlock the full potential of OnBase by leveraging Content Intelligence, transforming their unstructured content into an AI-powered asset.
Welcome to Transformational Insights, our three-part series on how CIC’s three core pillars—Content Intelligence, Process Intelligence, and Application Intelligence—enhance OnBase and drive intelligent automation. This edition focuses on Content Intelligence, a powerful suite of AI-driven capabilities that turn raw, unstructured content into a dynamic engine for innovation.
The Importance of AI-Ready Content in ECM
Most organizations assume that simply adopting AI will unlock automation and efficiency. The reality?
AI is only as powerful as the data it works with. If your content is scattered across emails, cloud drives, shared folders, and legacy systems, AI has no way of reliably structuring and analyzing it. Studies estimate that 80-90% of business content is unstructured, and more than 70% of that data is trapped in silos, inaccessible to automation.
This is the challenge Content Intelligence solves. It ensures that every document stored in OnBase is properly structured, classified, and enriched—allowing AI to extract meaning, automate processes, and deliver true business intelligence.
Without Content Intelligence, businesses face:
Time wasted searching for information – Even with OnBase, employees can struggle to find relevant insights when data is unstructured.
Regulatory compliance slowdowns – Siloed and messy content complicates audits, reporting, and compliance workflows.
Missed opportunities for AI-driven automation – AI cannot process raw, unstructured documents efficiently, making automation efforts less effective.
With Datum Evolve’s expertise, we help financial institutions bridge this gap, transforming ECM systems like OnBase into an AI-ready powerhouse.
How Content Intelligence Enhances OnBase
Hyland’s Content Intelligence elevates OnBase beyond a document repository into a strategic AI asset. By applying AI-driven data enrichment, knowledge discovery, and multi-agent AI collaboration, organizations can unlock new efficiencies, insights, and automation capabilities.
Core Capabilities of Content Intelligence
1. Knowledge Discovery: Unlock Actionable Insights
AI-powered Knowledge Discovery instantly extracts, connects, and delivers insights from OnBase repositories. No more wasted time searching for documents—CIC makes knowledge retrieval instant and effortless.
Real-world impact: A Credit Union loan officer needing to verify a borrower’s income history can now instantly pull key financial records from OnBase. AI extracts the relevant data and presents a summarized view—eliminating manual searches and accelerating response times.
2. Knowledge Enrichment: Transforming Raw Data into AI-Ready Content
Traditional ECMs store vast amounts of scanned documents, PDFs, and unstructured content—which AI cannot process efficiently. Knowledge Enrichment converts this data into structured, AI-ready content, making it usable for automation and decision-making.
Real-world impact: A financial institution preparing for an audit can now automatically extract compliance-related data from thousands of OnBase documents, creating a structured, searchable compliance report in seconds.
3. Agent Builder: AI-Powered Multi-Agent Collaboration
AI-driven automation isn’t about one single AI model—it’s about collaboration between multiple AI agents. Agent Builder enables AI-powered multi-agent workflows, allowing different AI models to process, analyze, and act on OnBase content in a coordinated, intelligent manner.
Real-world impact: A Credit Union implementing an AI chatbot for member support can now seamlessly integrate OnBase content, enabling the chatbot to retrieve account statements, process loan applications, and detect fraud risks—all in real time.
The Future of AI-Powered Content Management
Imagine an ECM system where OnBase is no longer just a document repository, but an intelligent content engine. Where employees spend less time searching for data and more time leveraging AI-driven insights. Where compliance audits are automated, and customer interactions are enhanced through AI-powered decision-making.
With Datum Evolve and Hyland’s Content Intelligence, that future is not years away—it’s happening now. By structuring unstructured content and integrating AI-ready data into OnBase, financial institutions can:
Accelerate decision-making with real-time knowledge retrieval.
Streamline compliance reporting with automated document enrichment.
Enable seamless AI-driven automation across departments.
The true power of AI isn’t just about having AI tools—it’s about ensuring your content is ready for AI. Datum Evolve helps you make that transition, ensuring your OnBase environment is optimized for intelligent automation and future-ready innovation.
Elevate Your OnBase System
This is just the beginning. Next, we’ll explore Process Intelligence, where AI-driven automation streamlines workflows, eliminates bottlenecks, and transforms operational efficiency.
Follow along as we break down the future of AI-powered ECM, one pillar at a time.
Have questions about how Content Intelligence can enhance your OnBase strategy?
Let’s talk.
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